WhatsApp Business Platform

Do business on WhatsApp

Reach your customers where they already are. AI chatbots, marketing campaigns, customer service, and interactive commerce — all on the app 95% of South Africans use every day.

98% open rate Verified green tick Official API

View packages

Get paid on WhatsApp

Send secure payment links and let customers check out and pay without ever leaving the chat.

Payments

Chat to your customers

Real two-way conversations on the one channel your customers actually open and read.

Messaging

24/7 AI chatbots

Answer customer questions instantly, day or night, with smart bots that reply in real time.

Automation

Marketing on WhatsApp

Broadcast promos, product drops, and reminders straight to your customers' pockets.

Campaigns

Sell from a catalog

Showcase your products and take orders right inside the conversation.

Commerce

Bookings & reminders

Let customers book appointments and auto-send confirmations and reminders.

Scheduling

Brands we've set up on WhatsApp

Live in 3 simple steps

Verify & connect

We set up your verified WhatsApp Business profile and number on the official API.

Build & train

We design your flows, chatbot, templates, and catalog around your business.

Launch & grow

Go live, message customers, and track results — we optimise as you scale.

Packages & pricing

Simple monthly plans

Pick a package and enquire — we will tailor it to your business. Prices in ZAR per month, excl. VAT. Meta conversation fees billed at cost.

Starter

Automate the basics

R1 499/mo

AI FAQ chatbot
1 WhatsApp number
Lead capture & auto-replies
Up to 1 000 conversations
Verified profile setup

Growth

Market & serve at scale

R3 999/mo

Everything in Starter
Broadcasts, campaigns & templates
Click-to-WhatsApp ads
Shared team inbox, up to 3 agents
Up to 5 000 conversations
Campaign & service analytics

Custom Solution

Built around your business

Let's talk

Everything in Growth
Product catalog & in-chat payments
Bookings & order tracking
Custom API & system integrations
High-volume messaging
Dedicated support

Once-off onboarding & setup from R4 500. Includes business verification, number provisioning, and chatbot training.

What we build

One platform, four ways to grow

From automated chatbots to full commerce, pick what fits your business — or combine them all.

AI Chatbots

Smart, always-on bots that answer FAQs, qualify leads, capture details, and hand over to a human when it matters. Trained on your business.

24/7 auto-replies Lead capture AI-powered

Marketing Campaigns

Broadcast promotions, product drops, and reminders with approved templates. Click-to-WhatsApp ads turn Meta spend into real conversations.

Broadcasts Click-to-WhatsApp ads Templates

Customer Service

A shared team inbox with smart routing, quick replies, tags, and assignments — so every customer gets a fast, on-brand answer.

Team inbox Agent routing Ticketing

Information & Interactive Commerce

Product catalogs, interactive buttons and lists, bookings, order tracking, and in-chat payments. Customers browse, choose, and pay without leaving WhatsApp.

Catalogs Payments Bookings

Use cases

Built for your business

Real ways we integrate and optimise businesses on WhatsApp. Tap a use case to see how it works.

Dentist booking system

Automated bookings, confirmations and reminders that fill the chair and cut no-shows.

See how it works

Plumbing contractor payments

Send quotes, confirm call-outs and get paid on-site with a secure payment link.

See how it works

Call centre on WhatsApp

Deflect calls to chat, route and queue conversations, and resolve at a fraction of the cost.

See how it works

Customer care

One inbox, instant answers and happy customers — 24/7 with AI plus human agents.

See how it works

Restaurant booking & ordering

Take table bookings and food orders from chat, with menu, specials and pay.

See how it works

Event management system

RSVPs, tickets, reminders and on-the-day updates pushed to every guest.

See how it works

Hairdresser appointments

Let clients book and reschedule stylists themselves, with smart reminders.

See how it works

Brand marketing

Launch products and promos with opt-in broadcasts that actually get read.

See how it works

Website enquiries

Turn website visitors into chats — capture, qualify and reply instantly.

See how it works

School notice board

Broadcast notices, absences and reminders to every parent in seconds.

See how it works

Platform features

Everything the WhatsApp Business API can do

We set up your verified business profile, manage approvals, and build the automations — you just talk to customers and watch sales grow.

Verified Green Tick

Official business verification that builds instant trust.

Bulk Broadcasts

Reach thousands of opted-in customers with one message.

Interactive Buttons & Lists

Guided menus that make choosing fast and tap-friendly.

Product Catalog

A full in-chat shop with images, prices, and descriptions.

In-chat Payments

Secure payment links so customers buy without leaving chat.

Multi-agent Inbox

Your whole team answers from one shared number.

Auto-responders

Instant greetings, away messages, and after-hours replies.

CRM & System Integration

Connect to your CRM, store, or booking system.

Analytics & Reporting

Track delivery, opens, replies, and conversions.

FAQ

WhatsApp Business questions

What is the WhatsApp Business Platform?

The WhatsApp Business Platform (the official WhatsApp Business API) lets businesses message customers at scale on WhatsApp — running AI chatbots, marketing broadcasts, customer service and commerce from a verified business profile. tetrice handles your setup, approval and ongoing management.

How much does WhatsApp Business cost in South Africa?

tetrice WhatsApp Business packages start at R1 499 per month for the Starter plan and R3 999 per month for the Growth plan, with a Custom Solution for high-volume or complex needs. Prices are in ZAR per month, excluding VAT. Meta conversation fees are billed at cost.

Can I send marketing broadcasts and campaigns on WhatsApp?

Yes. With opted-in contacts you can send approved marketing broadcasts, product drops, promotions and reminders using message templates, plus run click-to-WhatsApp ads — available on the Growth plan and above.

Do I get the verified green tick on WhatsApp?

We set up your official WhatsApp Business profile and submit your business for Meta verification, which can earn the green tick once Meta's requirements are met. Verified profile setup is included from the Starter plan.

Can customers pay inside a WhatsApp chat?

Yes. We can add a product catalog and secure payment links so customers browse, order and pay without leaving the conversation. In-chat payments and catalog are part of the Custom Solution.

How long does it take to go live?

Most businesses go live in a few days. The process is three steps: verify your business and number, we build and train your chatbot and templates, then you launch and start chatting with customers.

Still have questions? Let's get you set up.